Foqus: a single approach safety and quality of the entire chain, from grass to glass

Foqus: quality and safety from grass to glass

The basis of our products, milk, contains essential nutrients such as proteins, fats, milk sugars, vitamins and minerals, which help create healthy and delicious dairy products, which are sustainably produced. Of course we take the utmost care to ensure responsible production and high-quality products. We have a single approach to guarantee the safety and quality of the entire chain, from the farm right through to distribution. We call this quality system Foqus.

Food safety, quality, good working conditions for our employers and fire safety are a central part of our quality system.

Foqus planet, quality on the farm

To maintain the support of clients, governments, residents and consumers it is important that the way the member dairy farmers manage their farms is optimally tuned to the wishes and demands of these different stakeholders.

The same standards the world over

FrieslandCampina applies standards and regulations in the field of food safety and quality that apply to all our production and distribution companies, wherever they are located in the world. They cover a wide range of issues such as avoiding undesirable components in our products (contaminants), food safety & quality and demands on packaging materials.

Transparency, inspection and monitoring

The inspection of products and processes is, of course, an essential aspect of Foqus. These inspections form an integral part of the production process. For example, we inspect the microbiological quality, hygiene and the composition of products. Not only do we have our own inspection teams, we also use external, independent institutes to perform inspections.

In-house Foqus audit teams

Our in-house Foqus audit teams play an important role in our organisation. The team members are quality managers from our locations who monitor compliance with the applicable standards and regulations of other locations all over the world.

Assuring sustainable production

FrieslandCampina aims for the lowest possible environmental burden (water, air and energy consumption). It is our ambition to realise the projected growth of its activities in a climate-neutral way.

Continuous improvement

Foqus is dynamic because learning, improving and sharing knowledge and experiences are an integral part of the system. We stimulate our staff members and our dairy farmers to continually improve by means of the ‘plan, do, check, and act’ approach. We do this by investing in training and by actively involving those concerned in sharing best practices throughout the entire organization.

Further reading

In the other parts of this chapter you can read about what Foqus entails, how it works and what it means for our clients, our staff, our suppliers, our dairy farmers, our environment and consumers. You can also read this information in our Foqus brochure and in the FrieslandCampina CSR report 2014 (e.g. chapter Sustainable Dairy Farming, page 39).

Other Foqus topics

Foqus has a number of topics, ranging from Foqus planet for quality & safety at the farm to tracking & tracing during and after production. Read more about Foqus by clicking on the topics below.