Sophisticated tracking & tracing procedures help us manage the quality and safety of our products on their journey to the supermarket shelves. Our products are delivered to hundreds of thousands of destinations all over the world. They go to supermarkets, restaurants, mass catering kitchens, bakers, food manufacturers and wholesalers.

Tracking and tracing

If, despite all precautions, something is wrong with one of our products, we want to be able to trace the cause as quickly as possible. That is why FrieslandCampina invest in the best possible tracking & tracing systems. European law requires that all potentially questionable products are identified within four hours. Most of our locations apply even stricter time limits.

Annual tracking & tracing exercise

Each production location has an annual tracking & tracing exercise to demonstrate that information can be provided within the timeframe. Our staff is also regularly trained in crisis management response.